For senders
Drop off a parcel.
Inter-outlet delivery
Return parcel handover
Eligible COD arrangements
All Services
Convenient outlet handover
Drop & Collect
Drop off or self-collect eligible parcels at an iExpress outlet at a time that is more convenient for you.
Outlet handover
Choose the path that matches your parcel.
The service is designed for senders and receivers who prefer an outlet handover instead of waiting at home for a courier visit.
For receivers
Collect at the outlet.
Online purchase collection
Unsuccessful delivery collection
Self-collection support
Outlet-based handoverHow it works
Confirm first, then follow the handover route.
Select
Contact the outlet to confirm that it supports your parcel type.
Drop off
Bring the parcel or collection details to the selected outlet.
Collect
The receiver visits the confirmed outlet when the parcel is ready.
Before you travel
Check with the selected outlet.
Parcel eligibility, collection arrangements and service availability may vary by location.